Trouble Shooting

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The site uses a series of email and text notifications for everything.  If you are signing up for example as a new traveler or homeowner you will be asked to verify your emails and phone numbers.  These are automated codes generated by the website to ensure your contact information is correct and you are human.  What should you do if these codes do not reach your email of cell phone?

1.  Check your spam folder.  Sometimes automated emails go to your spam folder.

2.  Email server spam folder.  Sometimes your email server security settings are too high and the server will block automated email notifications.  Ask your server to allow emails from site.  

3.  Contact your cell phone provider.  Some cell service providers will not allow automated text messages to be sent.  You will have to contact your cell service provider and let them know you want to receive automated texts.  Sprint and ATT are bad to have security settings too high to allow automated text messaging.